The motivation in writing this book was to provide a marketing research text that is comprehensive, practical, applied, managerial, and presents a balanced coverage of both qualitative and quantitative material. This book is written from the perspective of a marketing research user. It reflects the current trends in international marketing, ethics, and the integration of the Internet and comput…
This Global Edition has been edited to include enhancements making it more relevant to students outside the United States. The editorial team at Pearson has worked closely with educators from Asia and the Middle East to contribute new activities and case studies. The sixth edition of Marketing Research: An Applied Orientation is even more current, contemporary, illustrative, and sensitive to us…
Buku ini membahas secara eksklusif bidang riset pemasaran mulai dari penyusunan masalah riset pemasaran, penyusunann desain riset, prosedur dan teknik pengumpulan data primer dan sekunder, desain kuesioner, teknik wawancara, analisis kuantitatif, teknik scaling, serta contoh kasus riil yang dapat diterapkan dibidang bisnis
Tekanan krisis dipercayai membuat para praktisi pemasaran lebih pintar dan banyak belajar. Terutama dalam memahami konsumen yang belakangan mengalami dinamika mahadahsyat. Kasus pemasaran asli Indonesia ini setidaknya hadir di masa transisi ketika ekonomi sedang di puncak emas (1996) hingga saat perekmian mulai terkoyak dan kian rapuh di 1999. Ada satu hal yang menarik dicermati: pantang menyerah.
"Rarely is the sequel as good as the original. This time it's better! With compelling case studies and insightful discussion, Aaker extends the concepts put forth in managing Brand Equity to create the first true owner's manual for Brand managers.
Principles Of Customers Relationship Managementprovides students with an understanding of customers relationship Management (CRM) and its application in marketing and sales. The authors demonstrate how CRM aligns business processes with strategies directed toward building customer loyalty and creasing profits.
Buku ini tersusun atas sembilan belas bab dengan judul Manajemen Pemasaran (Implementasi Marketing 4.0). Setiap bab dibahas secara terperinci dengan subbab: Konsep dan Prinsip Manajemen Pemasaran; Penerapan Konsep Inti Pemasaran dalam Bisnis; Digital Marketing Era Revolusi Industri 4.0; Implementasi Marketing 4.0 dalam Dunia Usaha; Strategi Marketing 4.0 dan Hubungannya dengan Big Data; Konsep …
Pemasaran Relasional, Asas, Strateji, dan Kon teks merupakan buku ajar per tama mengenai pemasaran relasional yang ditulis dalam bahasa Indonesia. Hal ini didasarkan dengan kebutuhan mendesak buku ajar yang menjelaskan secara komprehen sif pelbagai paradigma teoretis dan konseptual, topik yang luas, ragam perspektif, dan represen tasi ilmiah dari pemasaran relasional. Dengan demikian, pembaca d…
Pembahasan buku ini mulai dari pemahaman rumusan bisnis pemasaran, pengembangan strategi bisnis pemasaran, penciptaan nilai pelanggan
Buku ini mengajarkan pada anda bagaimana cara menggunakan email marketing dengan memanfaatkan 10 autoresponder pilihan yang biasa digunakan oleh online marketer kelas dunia.
A book on copywriting can point you in the right direction. It can give you a helping hand in a course in advertising copywriting, and it can help you significantly during those first days on the job. It can help you even after you've had working experience because all writers need to go back to the fundamentals occasionally.
Globalisasi perekonomian dunia, perdagangan pada era milenium, perkembangan teknologi informasi, serta perubahan demografi dan iklim dunia merupakan sebagian kecil dari sejumlah isu internasional yang mengemuka belakangan ini. hal-hal ini terlepas dari signifikansinya, tentu mempengaruhi perkembangan bisnis suatu perusahaan dan bidang pemasaran internasional dianggap memiliki peranan penting da…
Easily accessible, real-world and practical, Sales Management, Tenth Edition by Cron and DeCarlo introduces the reader to the issues, strategies and relationships that relate to the job of managing an effective sales force. With a lively and engaging style, this book places emphasis on developing a sales force program and managing strategic account relationships. With additional information on …
How much mere profit could you make if yöu had customers who couldn't Imagine dolng business with anyone but you? In your dreamsl Tell that to Virgin Atlantic or Harleý Davldson. How great would life be if 40% of your new business simply knocked on your door without you having spent a cent advertising for I1? Impossible! Tell that to First Direct. The companies in this book have managed to tu…
Exceptional Customer Service is an essential tool for business owners and managers who want to create exceptional customers service in their business. With over 70 years of combined experence in the customers services arena, the authors will help you make your business in the best in delivering customer-focused service.